Frequently asked questions
General
5 questions in this category
We provide verified B2B contact data — email addresses, phone numbers, and firmographic profiles — for sales, marketing, and RevOps teams. Every record passes through a four-stage verification pipeline before delivery, and we guarantee 95%+ email deliverability across all products.
Most providers optimize for database size. We optimize for deliverability. Every record is human-verified, sourced from 40+ premium data partners, and tested for inbox delivery before it ships. We also offer a 30-day replacement guarantee — if a verified record bounces, we replace it free.
We cover 32 industry verticals including healthcare, technology, financial services, manufacturing, professional services, education, real estate, telecommunications, and more. Each vertical has pre-built audiences that can be customized to your specifications.
Our database contains over 86 million verified B2B contacts across 32 industries. This includes direct email addresses, direct-dial phone numbers, firmographic data, and technology install-base information.
Yes. We provide a complimentary sample of up to 500 verified records so you can evaluate our data quality, formatting, and accuracy before committing to a purchase. Email us with your target criteria and we'll deliver a sample within one business day.
Data quality
5 questions in this category
Every record passes through four verification stages: multi-source aggregation from 40+ premium data partners, machine validation (email syntax, MX records, domain health), human review by trained data analysts, and real-time SMTP deliverability testing. Records that can't be confirmed are held back — never shipped.
We guarantee 95%+ inbox placement across all email products. This is measured by actual inbox delivery, not just send rates. If any verified record hard-bounces within 30 days of delivery, we replace it at no cost.
Our database is continuously updated. Email addresses are re-verified monthly, phone numbers are validated quarterly, and job titles and company affiliations are monitored for changes in real time through our hygiene monitoring system.
Any verified record that hard-bounces within 30 days of delivery is replaced at zero cost. Simply report the bounced records and we'll provide verified replacements — no questions asked, no additional fees.
No. We never scrape websites, social media profiles, or directories. All data is sourced from premium data partners, public filings, opt-in subscriber bases, and professional networks — each record carries a documented provenance tag.
Products & services
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We offer four main categories: Healthcare lists (doctors, dentists, hospitals, therapists, epidemiologists, medical device manufacturers), Technology user lists (Salesforce, AWS, SAP/ERP, PeopleSoft, ESRI, Linux/UNIX), Email lists (international, job-title, banking, insurance, real estate, nonprofit), and B2B C-level lists (CEO, CMO, CFO, CTO, COO).
We offer six core services: data cleansing (one-time database cleanup), data hygiene (ongoing database maintenance), data management (governance frameworks), email appending (adding missing emails), phone appending (adding direct-dial numbers), and reverse email append (building full profiles from email addresses).
Absolutely. Every list is fully customizable. You can filter by geography, industry, company size, job title, seniority level, technology stack, and dozens of other criteria. Our data strategists work with you to define the exact audience your campaign needs.
Standard records include: full name, direct email address, job title, company name, phone number, mailing address, industry, company size, and revenue tier. Additional fields like technology stack, NPI numbers (healthcare), and LinkedIn profiles are available depending on the product.
Yes. Our technology user lists include verified install-base data for platforms like Salesforce, AWS, SAP, and Oracle. We can also overlay intent signals and technology stack information on any B2B list to help you prioritize outreach.
Pricing & orders
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Pricing is based on volume, data complexity, and customization requirements. We offer per-record pricing for one-time purchases and discounted subscription rates for ongoing programs. Contact us for a custom quote — there are no hidden fees or setup charges.
There is no strict minimum order size. We work with teams purchasing lists from 500 records to 500,000+. However, per-record pricing is more favorable at higher volumes, and we offer volume discounts starting at 10,000 records.
Yes. We offer tiered pricing with discounts at 10,000, 25,000, 50,000, and 100,000+ records. Ongoing subscription programs receive additional discounts. Contact our team for a volume-specific quote.
We accept credit cards, ACH bank transfers, wire transfers, and purchase orders (for enterprise clients with approved credit). Payment terms are net-30 for qualified businesses.
No. All our services are available on a project-by-project basis with no long-term contracts required. For ongoing subscriptions (data hygiene, management), you can cancel with 30 days' notice — no penalties or termination fees.
Compliance & privacy
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Yes. We exclude EU consumer data without a lawful basis, follow approved data transfer mechanisms for cross-border transfers, and process deletion requests within 72 hours. Every delivery includes compliance documentation for your records.
Yes. Every list ships with documented opt-out paths, physical address requirements, and suppression list integration. We cross-reference against national and international suppression lists before every delivery.
Yes. California consumer privacy rights are fully respected. We maintain and honor suppression lists, process Do Not Sell requests, and provide deletion capabilities within the required timeframes.
We honor every suppression request within 24 hours. We maintain global opt-out lists, cross-reference against DNC registries, and sync suppression data across all connected platforms before every delivery.
Yes. We routinely sign non-disclosure agreements and data processing agreements before any data transfer. All client data is processed in SOC 2-compliant infrastructure with end-to-end TLS encryption.
Delivery & integration
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We deliver in CSV, XLSX, JSON, or push directly into your CRM or marketing platform via API. We integrate with Salesforce, HubSpot, Outreach, Salesloft, Marketo, Pardot, Apollo, Instantly, and most major platforms.
Standard delivery is within 72 hours of finalizing your brief. Rush delivery within 24 hours is available for most products. Ongoing hygiene and management services run on automated schedules after initial setup.
Yes. We offer direct CRM integration with Salesforce, HubSpot, and most major platforms. Data is mapped to your existing field structure and pushed via API, preserving custom fields and relationships.
Yes. We map our data fields to match your CRM schema exactly. Whether you use standard fields or custom objects, we ensure the data imports cleanly without any manual reformatting.
We accommodate custom formatting requirements including specific column ordering, field naming conventions, encoding preferences, and delimiter specifications. Let your data strategist know your requirements during the briefing stage.